Frequently Asked Questions

The price of building a website with us depends on a number of things, such as the design’s complexity, number of pages, features required and how long the project will take. We provide clear pricing and a quote tailored to your requirements.

The timeline depends on the project’s complexity, but most websites are completed within 4 to 8 weeks.

We usually need your business name and logo, website goals, target audience, preferred colour scheme and any content or images you would like included.

Yes. We are equally happy to design a new website from scratch or redesign an existing website to improve its appearance, performance and usability.

Yes. Every website we create is fully responsive and designed to work across mobile phones, tablets, laptops and desktop computers.

Yes. We offer ongoing hosting, maintenance and support, including backups, security updates and website assistance.

Yes. Your website will include a content management system and we can provide training so you can confidently update text, images and pages yourself.

Simply get in touch with us. We’ll arrange an initial conversation to discuss your requirements, goals and ideas before recommending the best way forward.

Yes. We offer branding and logo design services to create a cohesive and professional identity for your business.

A logo is only one part of your brand. Branding can also include colours, typography, messaging, tone of voice and visual consistency.

Initial brand development can take a few weeks. Brand recognition then develops over time through consistent use across your marketing.

Absolutely. We can modernise your existing identity while retaining the elements your customers already recognise.

Yes. We can help with digital marketing, website content, branding and strategies designed to attract and engage customers.

SEO stands for Search Engine Optimisation and refers to improving a website so it can perform better in search engine results.

Yes. We provide SEO services designed to improve your website’s visibility and attract relevant potential customers.

SEO is a long-term strategy. Meaningful results commonly take 3–6 months depending on your market, competition and current website.

Yes. Starting with a properly optimised website provides a stronger foundation for building search visibility.

SEO is ongoing. Search engines and competitors continually change, so regular optimisation helps maintain and improve performance.

Yes. We host websites on high-spec servers designed to keep your website fast, reliable and secure.

SSL helps encrypt information sent between a visitor and your website and enables the secure HTTPS connection.

We use industry-standard security practices including SSL, regular updates and malware protection.

Yes. Regular backups mean your website can be restored quickly if something goes wrong.

We’ll investigate and resolve the issue as quickly as possible. Our hosting and maintenance services are designed to minimise downtime.

Option 1: 50% to commence works and 50% on completion.

Option 2: We can split the cost over 3, 4 or 6 months.

We accept bank transfers as a way to pay.

Yes. Once your website has been completed and paid for, you own it and will receive the appropriate access.

We use HTML, CSS, JavaScript and PHP alongside flexible content management systems such as WordPress.

Yes. We create websites that are straightforward to manage and can provide guidance so you can confidently make updates.

Yes. We can add social links, sharing functionality, social feeds and other integrations where appropriate.