Q.
How do you make a website?
Usually, the steps of our web design process are: consultation, design mockup, coding and development, testing, and launch. During the consultation phase, we work with you to learn about your website’s needs and goals. Then, before we start building, we make a mockup of the design for you to approve. Before we launch the website, we test it thoroughly to make sure it works and is set up for search engines.
Q.
How much does it cost to build a website?
The price of building a website with us depends on a number of things, such as the design’s complexity, the number of pages, the features and functions needed, and how long it will take to finish. We have clear pricing options and will give you a quote that is tailored to your needs and budget.
Q.
What services do you offer in web design?
We offer custom web design, website redesigns, e-commerce sites, responsive web design, SEO optimisation, and ongoing website maintenance.
Q.
Will you provide website training?
Yes, we offer training sessions to show you how to manage and update your website content. We can also provide ongoing support as needed.
Q.
Can you help me with domain registration?
Yes, we can help you register a domain name for your website or assist with transferring an existing domain.
Q.
Do you create mobile-friendly websites?
Yes. Your website will be fully responsive (that is, it will adapt to the various screen sizes on which it is displayed) and will look great on all devices. We don’t charge extra for this; it’s included.
Q.
Can you assist us with our newly launched website?
We’d love to, and we’re just as eager as you are for the website to succeed. Once the website is up and running, we can discuss any ongoing support and maintenance assistance you require, such as increasing your search engine visibility, increasing conversions, or staying on top of any additions you require.
Find out more about our website maintenance packages.
Q.
What will happen if I don't like the design?
During the whole web design process, we work closely with you to make sure we’re meeting your needs and expectations. If you don’t like the design, we’ll work with you to make changes and tweaks until you’re happy with the end result.
Q.
How do I get started with a web design project?
Simply contact us through our website or phone. We’ll schedule a consultation to discuss your needs, preferences, and goals for your website.
Q.
How much time does it take to create a website?
It all depends on what you require. A simple ‘brochure’ style can take a few weeks to design and develop, whereas a large complex website with many features and functions will take much longer. If you contact us, we can discuss your needs and timelines.
Q.
Can I make changes to the website myself?
Yes, the website will include a Content Management System (CMS) that will allow you to change the website’s words and images (the content).
We will provide you with all of the necessary training and tools to make any changes to the website.
Q.
What do you need from me to start building the website?
We usually need information like your business name and logo, website goals and objectives, target audience, preferred colour scheme, and any content or images you want to put on your website.
Q.
Do you offer support and maintenance for websites?
Yes, we offer ongoing maintenance and support services for your website, such as regular backups, security updates, and content updates. We can also give you tips on how to improve the performance and user experience of your website over time.
Q.
How long will it take to design my website?
The timeline depends on the project's complexity, but most websites are completed within 4 to 8 weeks.
Q.
Will my website be compatible with all browsers?
Yes, we ensure that all our websites are tested and work properly across all major browsers (Chrome, Firefox, Safari, etc.).
Q.
Do you refresh existing websites?
We certainly do! We are equally happy to design a new website from the ground up as we are to redesign an existing website in order to improve and update it.
Q.
What kinds of sites do you make?
We specialise in creating a variety of websites tailored to the needs of our clients. This includes:
We work with both small businesses and larger corporations, ensuring the websites are responsive, user-friendly, and optimised for SEO.
Q.
Will my website be able to grow as my business does?
Yes, we build websites so that they can be easily expanded or changed as your business grows and changes.
Q.
What platforms do you work with?
We work with various content management systems (CMS), including WordPress, Shopify, and custom-built platforms.
Q.
Can you help me make content for my website?
Yes, as part of our web design packages, we do write content for websites. We can help you make content that is interesting and good for SEO that speaks to your target audience and shows off your products or services.
Q.
Can I track the website's progress?
Yes, we will design and develop the website in a secure location where you can view it at any time and track its progress.
Q.
Will search engines be able to find my website?
Yes, we make sure that all of our websites are optimised for search engines by making sure they have clean and structured code, content that is relevant and full of keywords, and the right metadata, such as page titles and descriptions. We also offer ongoing support plans and tips on how to improve the search engine ranking of your website over time.
Q.
Can you help me brand and market my website?
Yes, we offer branding and marketing services that will help you give your website a consistent and easy to recognise brand identity. This includes making a logo, creating a message for the brand, and coming up with marketing plans to attract and keep customers.
Q.
Can you help with branding and logo design?
Yes, we offer branding and logo design services to create a cohesive and professional image for your business.
Q.
Do I need branding if my business already has a logo?
Yes. A logo is just one part of branding. Full branding includes your colour palette, typography, tone of voice, messaging, and overall visual consistency across your website and marketing materials.
Q.
How long does it take to build a strong brand?
Brand development can take a few weeks initially, but building brand recognition happens over time through consistent use across your website, social media, and marketing. We focus on creating a solid foundation that grows with your business.
Q.
Can you refresh an existing brand?
Absolutely. A brand refresh is perfect if your business has evolved but still wants to keep its core identity. We can modernise your visuals, refine messaging, and improve consistency without losing what makes your brand recognisable.
Q.
What is SEO?
SEO is an abbreviation for Search Engine Optimisation, and it refers to the process of creating and improving a website so that it appears high up in search engine results pages, attracting a large number of visitors.
Q.
Can you help me with search engine optimisation (SEO)?
Yes, we offer SEO services to ensure your website ranks well on search engines, helping you attract more visitors and potential customers.
Q.
How long does SEO take to show results?
SEO is a long-term strategy. Some improvements can be seen within a few weeks, but meaningful results usually take 3–6 months, depending on your industry, competition, and current website performance.
Q.
Do I need SEO if my website is brand new?
Yes. Starting SEO early helps your website build authority from day one. A well-optimised new site is more likely to rank faster and avoid common SEO issues later on.
Q.
Is SEO a one-time job or ongoing?
SEO is ongoing. Search engines regularly update their algorithms, and competitors are always improving their websites. Regular optimisation helps maintain and improve your rankings over time.
Q.
Do you have the ability to host my website?
Yes, we do prefer it that way. We host websites on high-spec web servers, so your site performs as well as it looks, but it’s not a deal breaker if you prefer to host it yourself.
Q.
What is an SSL Certificate?
SSL (Secure Socket Layer) is a security protocol used to make a website secure. When you visit a website that uses SSL, the web address begins with https:// rather than http://. Your interaction with the website is encrypted, so hackers cannot steal the information you enter.
Google prefers websites that use https://; secure websites rank higher than nonsecure websites.
Users will have more trust in your website if it is secure. Visitors to your website will see a ‘not secure’ warning if you do not have SSL.
Q.
Will my website be secure?
We implement industry-standard security practices, including SSL certificates, regular updates, and malware protection, to keep your site secure.
Q.
Will my website be backed up?
Yes. We set up regular backups so your website can be restored quickly if anything goes wrong, giving you peace of mind that your content and data are safe.
Q.
What happens if my website goes down or has an issue?
If your website experiences an issue, we’ll investigate and resolve it as quickly as possible. Our hosting and maintenance services are designed to minimise downtime and keep your site running smoothly.
Q.
How do you take payments?
Option 1: 50% to commence works and 50% on completion.
Option 2: We can split the cost over 3, 4 or 6 months.
We accept bank transfers as a way to pay.
Q.
Do I own my website once it's completed?
Yes, once your website is completed and paid for, you own it. We'll provide you with all the necessary files and access.
Q.
What languages do you use to build websites?
We build new websites with HTML, CSS for styling, and JavaScript for functionality. All of this is wrapped up in PHP, which we use to connect the web pages to a database, allowing you to manage the site yourself.
We build our websites on a customised and adaptable version of WordPress (www.wordpress.com), the world’s most popular open source content management system used by major corporations. It is dependable, adaptable, and extremely robust, and it is well-liked by search engines. All the queries have been quoted in FAQs and welcome more.
Q.
Can you integrate my website with social media?
Yes, we can integrate social media feeds and sharing buttons on your website to enhance user engagement.
Q.
Will I be able to update my website myself?
Yes. We build websites that are easy to manage and provide guidance so you can update content, images, and pages confidently whenever you need to.
Give us a call, drop us an email or complete our online form to discuss your new project and receive a FREE quote.
