Effective Date: April 2026
Mass Web Design (“we”, “us”, “our”) is committed to protecting and respecting your privacy.
1. Who We Are
Mass Web Design provides web design, development, hosting, SEO, AI and digital marketing services.
2. What Data We Collect
We may collect and process the following data:
- Name
- Email address
- Phone number
- Business information
- Website usage data (via cookies and analytics)
- Any information submitted via contact forms
3. How We Collect Data
We collect data when you:
- Fill out a contact form
- Email or call us
- Use our website
- Accept cookies
4. How We Use Your Data
We use your data to:
- Respond to enquiries
- Provide services
- Improve our website and services
- Send relevant communications (where consent is given)
5. Lawful Basis for Processing
We process data under:
- Consent – when you submit forms or opt in
- Legitimate interest – improving services and communication
- Contractual necessity – delivering agreed services
6. Third-Party Services
We may share data with trusted providers, including:
- Google (analytics and tracking)
- Website hosting providers
- Email and communication tools
- Payment providers (if applicable)
All third parties are required to respect your data and comply with data protection laws.
7. Data Retention
We retain personal data only as long as necessary:
- Enquiries: up to 12 months
- Client data: up to 6 years (for legal/accounting purposes)
8. Your Rights
You have the right to:
- Access your data
- Correct inaccurate data
- Request deletion
- Restrict processing
- Object to processing
- Data portability
Requests are free of charge unless excessive.
9. Cookies
We use cookies to improve user experience. For full details, see our Cookie Policy.
10. Data Security
We take appropriate measures to protect your data but cannot guarantee absolute security.
11. Contact Us
If you have any questions, contact:
hello@masswebdesign.co.uk
